Help for Security Ninja

Get help using the WP Security Ninja plugin or how to fix common issues.

The premium plugin comes with quick access to documentation and support

Inline help


You get the help "beacon", where you can get help directly inside your WordPress admin by clicking the little icon.

This gives you access to quick help topics, and you can also chat or write tickets to our support team straight from your admin.

Common questions

User account

Use the account page to administer everything related to your license and sites.

Create admin account

If you need us to visit your admin create an admin account for us - follow the instructions here: How to create an admin account for us.

I have malware, can you help?

Sorry, we cannot offer individual malware removal services at this time.

Need help from a human?

The ticket support system is available for customers with an active subscription, so please use the same email as your purchase.

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