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Details

Troubleshooting

Plugin conflicts

Find whether another plugin conflicts with Security Ninja by isolating plugins one at a time.

Unexpected admin errors, blank screens, or broken Security Ninja screens are often a conflict with another plugin. Isolate plugins like this:

  1. Take a backup (or work on staging).
  2. Go to Plugins → Installed Plugins.
  3. Deactivate every plugin except Security Ninja.
  4. Retest the problem.
    • If it still fails, it is probably not a plugin conflict (theme, host, or core may be involved).
    • If it works, reactivate plugins one by one and retest after each.
  5. When the issue returns, you have found a likely conflict.

Report both plugin names and versions to Security Ninja support, and tell the other plugin’s author as well.

Related: How to locate JavaScript conflicts, Disable the firewall.

Still stuck? Get help or contact us.

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