Errors and debugging

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Debug – Get server and website information

To help debug a situation it can sometimes be necessary for us to ask you for more details about your server and website.

We have made this easy by using a custom version of WordPress health check system and added a menu item named “Debug”.

Getting debug data for support


Use the button “Copy site info to clipboard” and paste it into the support email. You can also use a service such as pastebin or a gist on Github and then send the link to us.

The details you send us contains server information (Apache, NGINX), PHP version, installed plugins and themes and so on.

This information helps us find errors or to set up a similar test environment to help debug your issue.



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