Transfer Site license to Another Account

This article explains how to transfer a site and its WP Security Ninja license from one account to another. This might be necessary if you’re selling a website, changing ownership, or consolidating accounts.

Prerequisites

  • You must have access to both the source account (the account currently associated with the site) and the destination account (the account you want to transfer the site to).
  • Ensure that WP Security Ninja is installed and activated on the site you wish to transfer.

Method 1: Transferring Ownership via the Account Page

This method allows you to directly transfer the site to another user’s account through the WP Security Ninja plugin interface.

  1. Navigate to the Account Page:
    • On the site you wish to transfer (e.g., example.com), go to the WP Security Ninja plugin’s Account page within your WordPress dashboard.

  2. Initiate Ownership Switch:
    • Locate the email address row on the Account page.
    • Click the “Edit” button next to the email address.
    • Enter the email address of the new owner (the email address associated with their WP Security Ninja account).
    • Complete the Ownership Switch Process:
    • Follow the on-screen instructions to initiate the ownership transfer.
  3. Confirmation Emails:
    • Both the current owner and the new owner will receive confirmation emails.
    • Important: For security reasons, both parties must confirm the ownership transfer.
  4. Confirmation Timeframe:
    • The current owner must confirm the ownership switch within four hours of receiving the email.
    • After the current owner confirms, the new owner will receive a confirmation email that they need to accept within 24 hours.
  5. Site Transfer Complete:
    • Once both parties have confirmed, the site will no longer be associated with your account and will be linked to the new owner’s account.
  6. Repeat for Other Sites:
    • Repeat these steps for any other sites you need to transfer to a new owner.

Method 2: Disconnecting and Re-Activating

This method involves disconnecting the site from your account and allowing the new owner to activate it with their own license.

  1. Navigate to the Account Page:
    • On the site you wish to transfer (e.g., example.com), go to the WP Security Ninja plugin’s Account page within your WordPress dashboard.
  2. Deactivate License (If Activated):
    • If the site is currently activated with a license you want to deactivate, click the “Deactivate License” link.
      Deactivate license
  3. Disconnect the Site:
    • After deactivating the license (or if the license was already inactive), you will see a “Disconnect” link. Click it.
      Disconnect license
    • This will remove the site from your account.
  4. Redirected to Activation Page:
    • You will be redirected to the activation page, which requires a license key.
  5. New Owner Activation:
    • Instead of completing the activation yourself, allow the new owner to complete it on their end.
    • When they activate their license, the installation (site) will be linked to their account.
    • Repeat for Other Sites:
      • Repeat these steps for any other sites you need to transfer to a new owner.

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